Trama Geométrica Unip. Lda. (trading as D-ITshop)  (“DIT”) recognizes the importance of protecting your personal data, whatever its nature.
We value honesty and transparency above all, so that we can build a solid and lasting relationship with our customers, based on trust and mutual benefit. Therefore, and with the entry into force of the European Union General Data Protection Regulation (EU 2016/679), DIT has developed a set of security measures aimed at protecting your data, which we reflect in our Privacy Policy (this “Privacy Policy”).

The purpose of this Privacy Policy is to explain the personal data processing policy of DIT, since in order to make your purchase in our online store, you will have to accept our Privacy Policy as it is essential and imperative for the delivery of our products.

However, if you have any questions regarding this Privacy Policy you can contact us at the following email address: hello@d-itshop.eu or by letter addressed to: D-ITshop.eu, Rua de Luanda 696C, Parede, Lisbon 2775-232, Portugal.   

1.     COMPANY IDENTIFICATION

1.1.  This website and the corresponding Privacy Policy are managed by Trama Geométrica Unip. Lda.

1.2.  By browsing our website you consent to the terms described in this Privacy Policy.

2.     OUR PRINCIPLES

2.1.  Respect for the client's wishes

We respect the privacy and security of your personal data, which is why we ensure that the customer's wishes are respected and that their privacy preferences are managed autonomously, freely and in an uncomplicated way. Therefore, if you disagree with any point mentioned in this Privacy Policy, you can object at any time by contacting us at the following email address: hello@d-itshop.eu or by letter addressed to: D-ITshop.eu, Rua de Luanda 696C, Parede, Lisbon 2775-232, Portugal. We will do everything possible to satisfy your wishes and respect your concerns. 

2.2.  Good practices

DIT as the personal data controller, determines the purposes and means by which your personal data is processed, including all applicable security measures. We guarantee that your personal data is processed in Portugal in a correct and lawful manner and in accordance with good practice.

2.3.  Strict necessity

When processing data that can identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be kept to a minimum, so as not to exceed the original purpose for which it was collected and/or processed. 

3.     COLLECTION AND PROCESSING OF PERSONAL DATA

3.1.  The personal data collected and processed by DIT  are only those that you voluntarily, expressly and unequivocally enter on the forms on this website.

3.2.  The personal data collected is: name, date of birth, email, telephone number, address, VAT number.

4.     PURPOSE OF PROCESSING PERSONAL DATA

4.1.  Your personal data is collected and processed by DIT only for purposes strictly related to the use of this site, the services associated with it and the sale of products, direct marketing and customer support management.

4.2.  DIT always seeks to maintain the relationship with its customers and provide them with the appropriate benefits, information and relevant content related to our brand. Your data will only be processed for these specific, explicit and legitimate purposes and will not be further processed in a manner incompatible with them. The data collected and processed is adequate, relevant and not excessive in relation to these purposes.

4.3.  However, your personal data may also be used for other processing operations within the limits of such applications. In particular, your personal data may be processed for the following purposes: 

·       when you make a purchase on this site, we collect your personal data (e.g. e-mail address, delivery address, credit card number and telephone number) on the purchase form, solely for the purpose of selling, sorting and transporting the products you have ordered; 

·       when you request assistance from Customer Support, we collect your personal data (e.g. first and last name, e-mail address) only for the purpose of providing you with online store Customer Support services that are relevant to this site and to offer you the assistance you have requested; 

·       when you register, we collect your personal data (name, email address and address) in order to simplify the preparation of your future orders;

·       when you subscribe to the newsletter, we collect your email address in order to offer you this service;

·     when you browse our website, we collect Cookies.  Depending on your management of Cookies on our site and your interaction with us, we use some information collected by Cookies to ensure the proper functioning of the site, highlighting the proper display of content, remembering your basket, remembering your registration, adjusting the resolution of your screen, to improve our offers, among others. This information includes registration data, location data, the duration of your session, the products you have selected, your device, your browser and your IP address.

·       when you browse our website and subsequently visit platforms where there is an

advertising format (social networks, google and other partners of these networks) you may be impacted by advertisements from our brand. We will also use the data to reach new potential customers who may be interested in our products.

4.4.  When we collect data, we indicate the mandatory fields with asterisks when the data in question is necessary for:

·       entering into our contract with you (e.g. for the supply of products you have purchased on our websites / apps); and

·       providing you with the service you have requested (e.g. by providing you with a newsletter); or complying with legal requirements (e.g. invoicing).

4.5.  Your personal data may be communicated to service providers of DIT for the purpose of providing services or to judicial, tax and regulatory authorities, for the purpose of complying with legal requirements.

5.     CONSENT

Respect for the client's wishes is one of the main concerns DIT when it comes to processing your personal data. Therefore, you will be asked for explicit and unequivocal consent in all data processing that is not strictly necessary for the completion of the purpose in question, such as the provision of services and shipment of purchased goods. 

6.     YOUR RIGHTS

6.1.  To exercise your right to access, rectify, erase, forget or block your personal data, you can send a written communication to the following email address: hello@d-itshop.eu or by letter addressed to: D-ITshop.eu, Rua de Luanda 696C, Parede, Lisbon 2775-232, Portugal.

6.2.  If you no longer wish to receive direct marketing communications, you can exercise your right to object to the processing of your personal data at any time by sending an email to the email address hello@d-itshop.eu or by writing to: D-ITshop.eu, Rua de Luanda 696C, Parede, Lisbon 2775-232, Portugal.

7.     SECURITY

7.1.  DIT uses appropriate security measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, and against any other form of unlawful processing. In addition, we contractually require trusted external entities that process your personal data for us to do the same. 

7.2.  However, DIT cannot guarantee that the security measures adopted for the protection of this website and for the transmission of data and information through this website will prevent or exclude any risk of unauthorized access or loss of data. We therefore advise that your computer be equipped with software devices that protect you when transmitting and receiving data (such as up-to-date antivirus systems), and that your browser take appropriate measures to ensure security when transmitting data (such as firewalls and anti-spam filters).

8.     RETENTION PERIOD AND PROCESSING

8.1.  Your data will be kept by DIT for the purposes described herein for as long as is necessary for the aforementioned purposes, unless the personal data in question is necessary to prove compliance with obligations, as long as the limitation period for the corresponding rights has not elapsed, or if there is a longer data retention period imposed by law. 

8.2.  When your personal data is no longer required, it will be removed from our systems and records or kept anonymously so that you cannot be identified from it.